Western Australia (WA) Passenger Transport Subsidy Scheme

The Passenger Transport Subsidy Scheme (PTSS) supports WA residents unable to use public transport due to a permanent disability by subsidising the cost of taxi rides. It was formerly known as the Taxi User Subsidy Scheme (TUSS) and TUSS cards will still be accepted until 30 September 2025. To order a replacement card, email ondemandtransport@transport.wa.gov.au or call 13 11 56.

Applicants who do not require a mobility device such as a wheelchair are eligible for a subsidy of 50% of an up to $50 fare and will be issued with a yellow PTSS card. If you do require a mobility aid, you will be issued a purple PTSS card and can be eligible for up to 75% a fare of $70 when travelling in an WAV taxi.

Present your PTSS card to your taxi driver at the beginning and end of your journey and they will log your subsidy through the PTSS mobile app to calculate your portion of the fare, which you can pay however you prefer.

To be eligible, you must:

• Be a permanent resident of Australia.
• Reside in WA.
• Have been assessed as legally blind by a qualified medical professional.

To apply for the scheme, download and complete the form here. If you are travelling interstate, you are eligible to receive reciprocal subsidies but will need to contact OnDemand Transport and apply for an Interstate Voucher as your PTSS card will not work outside WA.

For more information, read the PTSS participant guidelines here, or contact OnDemand Transport at ondemandtransport@transport.wa.gov.au or on 13 11 56.